CSP Helpdesk

Thursday, 7 November 2019

*Financial InclusionBusiness Correspondent (BC) ChannelBharat Bill Payment System (BBPS)Introduction of Customer Conveyance Fee (CCF)***

Please refer to e-Circular No.: NBG/FIMF/BC/CSP/5/2019 – 20 dated 4th July, 2019,
through which Circles were advised about the introduction of the functionality of Bharat
Bill Payment System (BBPS) into Kiosk Banking Portal. Kiosk Outlets have been
enabled for collection of payment against various utility bills of billers onboarded on the
platform of Bharat Bill Payment System, managed by National Payment Corporation of
India Limited (NPCI).

2. In this connection, the competent authority has approved the structure of CCF to be
recovered from customers for payment of various utility bills through Kiosk Outlets and
the structure of commission payable to Business Correspondents (BCs) for undertaking
bill collection services through Kiosk outlets, which are as under:

3. Please bring the contents of this circular to the knowledge of all concerned for
meticulous compliance.

MODIFICATION IN TRANSACTION LIMIT FOR FI and Non FI CUSTOMERS

BUSINESS CORRESPONDENT (BC) CHANNELAEPS OFF-US (Issuer) WITHDRAWAL TRANSACTIONMODIFICATION IN TRANSACTION LIMIT FOR FI and Non FI CUSTOMERS

1. Presently in BC channel, there are no restrictions for AEPS OFF-US (Issuer) withdrawal
transactions either per day or per month.

2. Revised Instructions: Now it has been decided to restrict AEPS OFF-US issuer
transactions as under:

a) The maximum number of AEPS OFF-US issuer withdrawal transactions per day
per customer at BC channel is restricted to ONE for both FI and NON FI
customers.
b) The maximum number of AEPS issuer withdrawal transactions for FI customers
at BC is restricted to FOUR per month.
c) The maximum number of AEPS issuer withdrawal transactions for non-FI
customers is restricted to FIVE per month.

3. Please bring the contents of this circular to the knowledge of all concerned for
meticulous compliance.

Saturday, 19 October 2019

SBI CSP COMMISSION

REVISED COMMISSION PAYABLE TO SBI CSP

W.E.F : 1st January 2019

******Please follow the 18th number sl.*****

All Branches / Offices

Madam / Dear Sir,

Financial Inclusion

Business Correspondent (BC) Channel

Revision of Commission Payable to BCs and

Revision of fees collected from Customers

1. Please refer to e-Circular No.: RABG/RB-AC-BUSINESS C/18/2017 – 18 dated 16th

December, 2017. Subsequently, it was decided to reimburse an amount equivalent to

3% of GST (for every Rs.18/- paid as GST, Rs.3/-) to BCs from 1st February 2018.

2. In order to have better tax compliance, to promote remittance business & to have

more business based transactions, to compensate BCs / CSPs providing Kiosk Outlets

in Left Wing Extremist affected districts, Aspirational districts, 7 States of North Eastern

Circle and State of Sikkim, etc. the competent authority has approved the revised

commission structure payable to BCs and charges to be collected from customers.

While revised commission payable to BCs will be effective from 1st January 2019 itself,

the revised Account Opening Fees, since waived has become effective from 8th January

2019. Other charges to be collected from customers will come into effect from 1st

February 2019 after development of suitable functionality in Kiosk Banking Portal. The

development of suitable functionality is already under process and will be advised

separately.

3. The details of commission payable to BCs and fee to be collected from customers

are provided as Annexure I & Annexure II separately.

4. Please bring the contents of this circular to the knowledge of all concerned for

meticulous compliance.

Yours faithfully,

(Sushmita Chadha)

Chief General Manager (FI & MF)

Monday, 5 November 2018

FIND YOUR CSP IN SBI WEBSITE

FIND YOUR CSP IN SBI WEBSITE

Click here

Tuesday, 10 October 2017

Biometric Devices Ready with RD Service

AEPS AND EKYC SERVICES SHALL BE AVAILABLE THROUGH REGISTERED FINGER PRINT DEVICES ONLY FROM W.E.F 01/10/2017. PLEASE CONTACT YOUR FP DEVICE VENDOR FOR ENABLEMENT OF RD SERVICES IMMEDIATELY.